Terms & Conditions

The terms and conditions set out below govern the use of our website www.funeraldirectorsukdirectory.co.uk (the “Website”). Please read these terms carefully and make sure you understand them before you start using our Website. By using this Website you agree to accept these terms and conditions.

You must not use this website if you do not agree to the terms and conditions, are under 18 or are a non-UK resident.

funeraldirectorsukdirectory.co.uk is a Trading Style of Silver Choices, which is operated by Moneymatchmaker LLP Limited. and the following registered address:

Moneymatchmaker LLP Limited, The Laurels, Bere Road, Winterborne Kingston, Dorset. DT11 9BA.

The intention of our Website is to provide you with an overview of every product or service from our range of product providers to which we have access that may be available to you. It is possible you may find a better quote elsewhere even though we seek to ensure the information on our website provide you with the best value offering. Whilst we provide you with a general and brief description of the products available via our website, we do not offer tailored advice about those products and how suitable they may be for your needs. If you require specialist advice then this website is not suitable for you and you should seek independent professional advice.

Nothing on this website is or can be deemed to constitute financial, investment or other advice, not a recommendation or endorsement of a product or service by us. The material provided on the website is for general information purposes only and should not be relied upon. It is your sole responsibility to ensure the suitability, adequacy and appropriateness of a product or service that interests you on our website to your needs. As such you should consider seeking independent professional advice before obtaining any products or services via our website.

Our service allows you to be introduced to a broker via our marketplace, to a trusted third party who will be able to help you with your enquiry. Our service is free for you to use, however we receive commission and fees from brokers and service providers who we refer you to.

We will always try to provide you with fast uninterrupted access to our website, but may terminate, suspend or restrict access to our website at any time for security or legal reasons as well as any other reasons we determine.

We make every effort to ensure the content available to you on our website is accurate and up to date at all times, and make changes to our website on a daily basis. As such we are unable to notify you of changes to our website.

We may change these terms and conditions from time to time. You will need to agree to the latest terms and conditions every time you visit the website. You should check this document on each visit you make to our website. It is important to do this as if you keep using our website we will assume your agreement to any changes we have made to our terms and conditions. These terms and conditions were last updated on the 18th August 2015.

Our aim is to always provide you with an excellent service. However if you are unhappy with our service please contact us.

If you are unhappy with any product or service that you have been introduced to through our website, we recommend that you approach the provider of that product or service directly. If you require any provider’s contact details, please contact us and we will be happy to assist.

Address: Moneymatchmaker LLP Limited, The Laurels, Bere Road, Winterborne Kingston, Dorset. DT11 9BA.

Tel: 0800 193 4080
Email: info@funeraldirectorsukdirectory.co.uk

Our Liability


If you provide us with any feedback, you are solely responsible for ensuring that all the information you provide is correct, complete, accurate and not misleading and that you disclose all relevant facts required. We are not responsible or liable for any loss or damage you may suffer or incur in connection with your failure to ensure such information is correct and not misleading.

You are responsible for ensuring that any third party that you wish to liaise with has all the important information about you.

It is very important to ensure that the information held by the third part is correct, complete and not misleading and you have disclosed all the relevant facts. It’s your responsibility to identify any mistakes or errors in the information, content, material or data helped about you before you obtain any product or service from the third party. Failure to do so could invalidate the product or service provided by the third party. We are not responsible or liable for any loss or damage suffered as a result of your failure to ensure such information is correct and not misleading.

You are responsible for ensuring that you understand and agree with the terms and conditions of the third party that will be providing the product or service to you.

Through our website, you can apply for a number of products and services. These products and services are all provided by third parties and not us. If you apply for an obtain a product and service, you will be contracting with a third party that will supply that product or service to you on their own terms and conditions. It is your responsibility to understand and agree with the terms and conditions which relate to the specific product or service you are interested in before you enter into that contract. We are not responsible or liable to you for any loss or damage you may suffer or incur in connection with any contract entered into by you with any third party in relation to any product or service.

You are responsible for making your own enquiries to check that the product or service that you want to apply for is accurate, complete and up-to-date and meets your needs.

Our website contains information and descriptions about the products and services you may apply for. This information does not provide a complete description of all the features, terms, conditions, or information regarding those products. Much of this information is provided by third party product or service providers. We do not verify or endorse the information and it may be inaccurate, incomplete or out of date. Although we reasonably endeavour to ensure the information on our website is reliable and try to correct any errors and omissions as soon as possible, it is your responsibility to ensure that such information is accurate. We are not responsible or liable to you for any loss or damage you may suffer or incur in connection with, the details we provide on our website with respect to any product or service provided by third parties which you did not check individually and/or do not meet your needs for any reason.

You are responsible for ensuring that you have appropriate virus checking software on your computer.

We cannot guarantee that our website is uncorrupted or free from viruses which may harm your computer and are not responsible or liable to you for any loss or damage you may suffer in this regard where caused by any third party.

We do not seek to exclude or limit any liability that cannot be limited or excluded under any applicable law. This includes our liability for things such as fraud, death or personal injury caused by negligence.

We shall not be liable to you for any loss of income, revenue, business, profits or contract, anticipated savings, data, goodwill or opportunity, direct, indirect or consequential loss or damage incurred by you in connection with any access, use, or inability to access or use our website where:

You have not complied with any part of these terms and conditions.

  • We are not in breach of a legal duty of care owed to you by us or by any of our employees or agents, or
  • the loss or damage you suffered by our breach of these terms and conditions was not reasonably foreseeable, or
  • the damage or loss was caused by events outside our control; or
  • to the extent that you have contributed to your loss or damage by failing to act reasonably in the circumstances or by failing to take reasonable steps to mitigate your loss or damage.

Your Liability

If you use our website, it is reasonable for us to expect that you will adhere to our terms and conditions. If we think you have breached any of the terms and conditions we may take appropriate measures to terminate and/or suspend your access to our website.

If your use of our website causes us to suffer any loss or damage, you shall be responsible for reimbursing us for any such loss or damage that we may suffer.

Additional Terms & Conditions

Additional terms and conditions apply to special offers such as cash back promotions and vouchers. These additional terms and conditions will be made available to you at the time any such offer is made. To qualify for any cashback or voucher incentives that are offered, applications to purchase funeral plans must be received by us within 14 days of date of the initial enquiry. Strictly one cashback/voucher offer claim qualifies per application. Each cashback voucher holds a monetary value equivalent to £0.0001.

Any failure on our part to enforce any right will not constitute a waiver of such rights.

These terms and conditions replace any previous terms and conditions regarding the use of our website.

These terms and conditions are subject to English law and the exclusive jurisdiction of the English courts.

If you have any questions about these terms and conditions or have a general query about the services that we provide, please get in touch.

Our Price Promise

We’ll beat all prices that meet our criteria!

Our Price Beater Guarantee is our commitment to always offer you the lowest prices. When you’re comparing prepaid funeral plans, if you find a like for like matching planning or the same plan being offered cheaper than ours – we’ll beat it. Simply call us on 0800 193 4080 and provide full details and once the price offer has been verified, we’ll offer you the same deal cheaper.

Why would we do this?

We are a small independent company, we deliver a very high standard of customer service and we believe in the NFFD’s fair price charter. In order to do our bit and ensure you that our prices are the best, we offer our “Price Beater Guarantee”, which guarantees you of buying your prepaid funeral plan at the best possible price – if you find the same or a comparable plan being offered at a cheaper price elsewhere, get in touch with the details and we will beat the price!

Our price promise only applies to the prepaid funeral plans that we recommend.

Both plans being compared must match like for like on all terms and conditions, they must be:

  • Currently available, in the same currency and offered online
  • Offered cheaper on a company website which displays full price details for verification.

The competitor funeral plan must be:

  • From another prepaid funeral plan provider or the same plan provider offering an identical plan to the one you have chosen from us.
  • Cheaper than the lowest available comparable price that we offer

When you’re comparing a prepaid funeral plan with a competitor package, the plan package must for exactly the same plan, including any exclusive special offer terms that we already be including, if it is for a slightly different plan, but it is still cheaper, we will beat the price!

Start your journey

You can get protection for your family and loved ones in a few easy steps. Request a personalised quote and information pack, if once you got your quote you are offered cheaper elsewhere, get in touch and we will beat it.

Request Comparison Quotes and a Free Information Brochure

Approved & Trusted

UK Funeral Prepaid Funeral Plans Fair Price Charter


National Federation Of Funeral Directors

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Call our UK-based team free

0800 193 4080